Your privacy and data security matter to us.

1. Introduction

This Privacy Policy explains how Recytronics Waste Solutions LLP ("Recytronics", "we", "our", or "us") collects, uses, discloses, and protects your information when you:

• Visit our websites or digital platforms;
• Schedule a pickup, request a quotation, or use our services;
• Communicate with us via email, phone, WhatsApp, or social media;
• Interact with us as a customer, partner, or job applicant.

By using our services, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information we collect

Depending on how you interact with us, we may collect the following types of information:

3. How we use your information

We use your information for the following purposes:

• To provide, operate, and improve our recycling and refurbishment services;
• To process pickup requests, quotations, invoices, and payments;
• To communicate with you about service updates, schedules, and support;
• To comply with legal, regulatory, and extended producer responsibility (EPR) obligations;
• To secure our systems, prevent fraud, and ensure operational integrity;
• To analyze usage trends and improve our websites and customer experience.

4. Cookies and tracking technologies

We may use cookies and similar technologies to remember your preferences, understand how you use our website, and improve performance. You can control cookies through your browser settings; however, disabling certain cookies may impact your experience on our site.

5. How we share your information

We do not sell your personal data. We may share your information only with:

• Trusted service providers (such as logistics, IT, and cloud partners) who help us deliver our services and are bound by confidentiality obligations;
• Compliance bodies, recyclers, and authorized partners where required for regulatory reporting and certifications;
• Government authorities, regulators, or law enforcement where required by law or to protect our rights, customers, and the environment;
• Other parties in connection with a business transaction such as a merger, acquisition, or reorganization, in accordance with applicable law.

6. Data security and retention

We implement technical and organizational measures designed to protect your information against unauthorized access, loss, misuse, or alteration.

We retain personal data only for as long as necessary to fulfill the purposes described in this policy, comply with legal and contractual obligations, and resolve disputes. When data is no longer required, we will delete or anonymize it in a secure manner.

7. Your rights and choices

Depending on your jurisdiction, you may have certain rights over your personal data, including the right to:

• Access the personal data we hold about you;
• Request correction of inaccurate or incomplete information;
• Request deletion of your data, subject to legal obligations;
• Object to or restrict certain types of processing;
• Withdraw consent where processing is based on your consent;
• Lodge a complaint with a data protection authority or relevant regulator.

To exercise these rights, please contact us using the details in the "Contact us" section below. We may need to verify your identity before processing your request.

8. International transfers

Our services may involve processing information in different jurisdictions. Where data is transferred across borders, we take steps to ensure an adequate level of protection in line with applicable data protection laws and contractual safeguards.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or privacy practices. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, provide additional notice.

10. Contact us

If you have any questions, concerns, or requests related to this Privacy Policy or how we handle your data, you can reach us at: